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We would love to hear from you!

Whether you have a question about your shipping status, need help accessing your Digital Audio Protocol, or just want to share your thoughts on our "Ugly-Cute" art style, we are here to help.

Customer Support

Email: support@mind365.co
Response Time: We aim to respond to all inquiries within 24 hours (Monday - Friday).

Frequently Asked Questions

Before sending an email, you might find your answer faster here:

Q: I bought a digital plan (Audio Protocol). Where is my access link? A: Access is instant! Please check your inbox for an email with the subject line containing "Access" or "Download." If you don't see it within 10 minutes, please check your Spam/Promotions folder. If it's still missing, email us, and we will resend it manually.

Q: When will my physical calendar ship? A: We process all physical orders within 1-3 business days. You will receive a tracking number via email immediately after your package leaves our warehouse.

Q: How do I listen to the daily audio? A:

For Physical Calendars: Simply scan the QR code printed on the daily page using your smartphone camera.
For Digital Protocols: Click the secure link in your access email to stream or download the audio files directly to your device.

Q: What is your refund policy? A: We offer a 30-Day Money-Back Guarantee for both physical and digital products. If you aren't satisfied, just let us know.

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Customer Support

Frequently Asked Questions

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